Founded in 1957, Wilmac has achieved premier status as a global provider of professional services and support for the world’s most widely used recording technologies. Wilmac’s Call Recording experience and expertise serves some of the most compliance driven industries including financial services and compliance, public safety and security and contact centers.
As a leading Call Recording specialist with expertise that extends far beyond just one product or one manufacturer, Wilmac begins with a consultative approach and ensures customers are matched with the best and most appropriate recording solution for their specific environment, industry, and needs.
Wilmac’s comprehensive service portfolio includes pre-sales system design and engineering, project management, implementation, training, and ongoing maintenance support. Additional value-added services include legacy voice data management, remote monitoring, staff augmentation, global support coverage, legacy recorder support, and more.
With nearly 60 years of Call Recording history, Wilmac combines extensive industry experience with technical expertise and the largest team of certified Field Service Engineers to ensure customers receive the best and most appropriate products, services, and support.
Wilmac is headquartered in Rochester, NY, with offices in New York City, Philadelphia, PA, and Toronto, ON.
Market Communications & WILMAC Partnership
Market Communications’ strategic partnership with WILMAC was established to keep in line with our objective of delivering world-class products and services for the financial industry. As a leader specializing in EOL/EOS of legacy recording systems, and their depth and expertise in new recording and compliance technologies, we are confident WILMAC will complement the voice trading communications products and services we already offer.
Together, Market Communications and WILMAC can develop programs for those of you who cannot or choose not to upgrade or replace their EOL system(s) on the manufacturer’s schedule. We pledge to provide you the highest level of quality extended support services for both your legacy voice trading and recording systems adding value to your assets, reducing risk and increasing profits.
Please contact us to learn more about our solutions and how we can help you extend the life of your systems.